Patient Services Specialist II: Scheduling & Finance

Sinai-Grace Hospital; Frisco (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid time off

Job summary

Conifer Health is seeking a Patient Service Center Representative II to enhance the patient experience by efficiently handling scheduling and financial clearance tasks. The role includes verifying eligibility, arranging pre-authorizations, and guiding patients through payment options during calls.

You will perform both scheduling and registration duties, supporting complex pre-registration when needed, and maintain accuracy across multiple systems and processes.

Qualifications

• High school diploma or GED required.
• Two or more years of college preferred; medical-related certification may substitute.
• Telephone/call center experience preferred.
• Pre-registration and scheduling experience preferred.

Responsibilities

• Handle scheduling and registration for upcoming visits during a single call.
• Verify patient demographics and insurance for financial clearance.
• Secure payments and perform collection efforts as applicable.
• Assist with order management and complex pre-registration when assigned.

Skills

Call center experience

Dual monitors

Typing ability

Windows proficiency

Multitasking

Written communication

Verbal communication

Education

High school diploma or GED

Two+ years of college

Medical certification program

Job description

Conifer Health is seeking a Patient Service Center Representative II to enhance the patient experience by efficiently handling scheduling and financial clearance tasks. The role includes verifying eligibility, arranging pre-authorizations, and guiding patients through payment options during calls.

You will perform both scheduling and registration duties, supporting complex pre-registration when needed, and maintain accuracy across multiple systems and processes.