Patient Access Specialist II: Front Desk & Scheduling

Conifer Health Solutions; Fort Mill (SC); On-site; USD 34,000 - 52,000; Full time

Job summary

Conifer Health Solutions is seeking a Patient Access representative to support registration, scheduling, and insurance verification at our Rock Hill location. You will collect accurate patient demographics, explain financial responsibilities, and ensure compliance with hospital policies.

The role involves greeting patients, entering data in the scheduling system, obtaining authorizations, and coordinating with care teams to support efficient patient flow.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greet patients, register at date of service, explain forms, and ensure accuracy of patient information.
• Educate patients about financial liabilities and collect payments per policy.
• Verify insurance, benefits, eligibility, and obtain authorizations for services.
• Assist with scheduling diagnostic procedures and post-discharge coordination

Skills

Typing 35 wpm

PC/CRT/printer

Customer service

Fast paced environment

Oral & written communication

Third Party Payor knowledge

Compliance standards

Multi-area experience (2 PatientAccess

Negotiation for collections

Relationship building with clients

Education

High School Diploma or GED

Some college coursework

Tools

Scheduling system

Job description

Conifer Health Solutions is seeking a Patient Access representative to support registration, scheduling, and insurance verification at our Rock Hill location. You will collect accurate patient demographics, explain financial responsibilities, and ensure compliance with hospital policies.

The role involves greeting patients, entering data in the scheduling system, obtaining authorizations, and coordinating with care teams to support efficient patient flow.