Patient Services Specialist II: Front Office & EHR

Wilmington Community Clinic; California (MO); On-site; USD 26,000 - 37,000; Full time

Job summary

Wilmington Community Clinic is seeking a Patient Services Representative II to perform all front office functions with increasing independence, accuracy and responsibility. You will manage complex administrative tasks, support workflow improvements and oversee front-office EHR and patient communication inbox management to ensure timely patient registration and communication.

Join a long-standing community health center offering comprehensive medical, dental and mental health services.

Qualifications

• High school diploma or equivalent required; Associate’s degree or higher preferred.
• Minimum of two years experience in healthcare front-office or patient services.
• Experience in FQHC or community health center preferred.
• Schedule, register, and verify patient information in the EHR with accuracy.

Responsibilities

• Manage front-office tasks with independence, accuracy and responsibility.
• Register patients, verify demographics, and enter data into the EHR.
• Verify insurance eligibility and benefits prior to visits and resolve discrepancies.
• Coordinate with clinical teams to support efficient patient flow and service delivery.

Skills

Interpersonal skills

Communication skills

EHR proficiency

Organizational skills

Multitasking

Confidentiality

Education

High school diploma

Associate degree or higher

Healthcare Administration

Job description

Wilmington Community Clinic is seeking a Patient Services Representative II to perform all front office functions with increasing independence, accuracy and responsibility. You will manage complex administrative tasks, support workflow improvements and oversee front-office EHR and patient communication inbox management to ensure timely patient registration and communication.

Join a long-standing community health center offering comprehensive medical, dental and mental health services.