Patient Services Specialist I - Healthcare Front Desk

Vaco by Highspring; Rockledge (FL); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Discretionary bonuses

Job summary

A healthcare staffing company is hiring a Patient Services Representative I in Rockledge, FL. The role involves providing patient support, scheduling appointments, and managing insurance verifications. Ideal candidates will have a high school diploma and a year of customer service experience, preferably in a healthcare setting. This position offers competitive hourly pay and is full-time with a Monday to Friday schedule.

Qualifications

• High School Diploma or equivalent.
• One (1) year of customer service experience.

Responsibilities

• Responds to customer's needs in a timely and professional manner.
• Answers telephones properly, courteously, and tactfully.
• Facilitates patient appointments and referrals.
• Obtains demographic and insurance information from patients.
• Verifies patient's insurance eligibility.
• Prepares financial estimates for services.
• Collects patient responsibility balances before services.
• Performs daily reconciliation and cash out procedures.
• Prepares next day’s work for scheduled patients.

Job description

A healthcare staffing company is hiring a Patient Services Representative I in Rockledge, FL. The role involves providing patient support, scheduling appointments, and managing insurance verifications. Ideal candidates will have a high school diploma and a year of customer service experience, preferably in a healthcare setting. This position offers competitive hourly pay and is full-time with a Monday to Friday schedule.