Patient Services Specialist - Front Office & Billing

Prisma Health; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Prisma Health is seeking a front office/billing specialist to manage patient registration, pre-certification, and charge posting for the physician practice. The role requires strong interpersonal skills and proficiency with registration and billing systems to ensure accurate coding and timely payments.

The incumbent will liaise with clinical staff, greet patients, verify insurance, collect payments, and maintain patient accounts.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree in a technical specialty preferred (18 months+).
• Basic understanding of ICD-9 and CPT coding preferred.

Responsibilities

• Perform complete patient registration and pre-certification processes.
• Code diagnoses with physicians and post payments; balance daily cash drops.
• Greet patients, verify insurance, update information, and schedule procedures.

Skills

Interpersonal skills

Public contact

Customer service

Education

High school diploma or equivalent

Associate's degree in technical specialty

Tools

Billing software

Registration system

Online entry program

Job description

Prisma Health is seeking a front office/billing specialist to manage patient registration, pre-certification, and charge posting for the physician practice. The role requires strong interpersonal skills and proficiency with registration and billing systems to ensure accurate coding and timely payments.

The incumbent will liaise with clinical staff, greet patients, verify insurance, collect payments, and maintain patient accounts.