Patient Services Specialist – Front Desk & Scheduling

YAI - Seeing beyond disability; Bayside (WI); On-site; USD 19,000 - 28,000; Part time

Job summary

YAI - Seeing beyond disability in New York City is seeking a Medical Receptionist to maintain a welcoming front desk, greet patients and families, and support clinic operations with superb customer service. You will check in patients, verify insurance, collect copays, schedule appointments, and coordinate transportation when needed, while maintaining accurate registrations in the EMR.

The role requires a High School diploma, basic Office skills, strong communication, and the ability to handle a

Qualifications

• High School diploma or equivalent and at least six months receptionist/clerical experience.
• Willingness to travel to other clinic locations in New York City as scheduled.
• Basic knowledge of Microsoft Word and Outlook; ability to learn EMR or similar systems.
• Excellent interpersonal and customer service skills.
• Strong time-management and ability to prioritize tasks.
• Physical ability to perform duties (sitting, standing, bending, reaching).

Responsibilities

• Greet visitors and manage front desk with a positive, helpful attitude.
• Check in patients, assist with patient flow and address concerns.
• Verify insurance eligibility and collect copayments.
• Schedule and reschedule appointments, including follow-ups.
• Coordinate transportation for patients as needed.
• Assist with daily schedules and communications with Administration.
• Ensure HIPAA compliance and participate in quality improvement.

Skills

Interpersonal skills

Customer service

Communication skills

Time management

Problem solving

Education

High School diploma or equivalent

Job description

YAI - Seeing beyond disability in New York City is seeking a Medical Receptionist to maintain a welcoming front desk, greet patients and families, and support clinic operations with superb customer service. You will check in patients, verify insurance, collect copays, schedule appointments, and coordinate transportation when needed, while maintaining accurate registrations in the EMR.

The role requires a High School diploma, basic Office skills, strong communication, and the ability to handle a