Front Desk Patient Experience Coordinator

Ogden Clinic; West Point (UT); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Employee Assistance Program

401k with profit sharing

Paid time off

Job summary

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) to greet patients, verify demographics and insurance, and collect co-pays in a busy clinic. This full-time role emphasizes exceptional customer service and adherence to the clinic’s mission, vision, and values.

The position offers comprehensive benefits and a stable work schedule with limited nights or weekends. Training is provided to ensure high-quality patient interactions and smooth front-office operations.

Qualifications

• Greeting patients and collecting required information.
• Verifying patient demographics and insurance details.
• Handling co-pays and balances due.
• Providing excellent customer service in a healthcare setting.

Responsibilities

• Greet patients and direct them to appropriate services.
• Enter and verify patient demographics and insurance information.
• Collect co-pays and outstanding balances.
• Maintain a professional appearance and uphold clinic values.

Skills

Customer service

Professional communication

Cash handling

Multi-tasking

Job description

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) to greet patients, verify demographics and insurance, and collect co-pays in a busy clinic. This full-time role emphasizes exceptional customer service and adherence to the clinic’s mission, vision, and values.

The position offers comprehensive benefits and a stable work schedule with limited nights or weekends. Training is provided to ensure high-quality patient interactions and smooth front-office operations.