Patient Care Coordinator & Scheduling Specialist

Providence Swedish Medical Center; Seattle, Northern (WA, KY); Hybrid; USD 37,195,000 - 56,344,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Dental insurance

Vision insurance

Job summary

Providence Swedish Medical Center is seeking a Patient Care Coordinator to perform receptionist and clerical duties, assist with scheduling, obtain documentation, support prior authorizations, and coordinate patient care to ensure continuity of care.

Join Providence to work in a team‑oriented culture focused on patient‑centered care, with a comprehensive benefits package and opportunities for professional growth within the Providence family.

Qualifications

• 1 year of medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PCC position.
• Preferred qualifications include coordinating patient care within specialties such as Neurosurgery, Orthopedics, Spine, or other surgical areas.
• Proficiency with Epic for scheduling, referrals, authorizations, and clinical documentation.
• Experience in a fast-paced, high-volume clinic coordinating care for multiple providers and complex patient needs.
• Strong analytical and communication skills with a customer-service focus.

Responsibilities

• Schedule patients and obtain necessary documentation.
• Support prior authorizations and facilitate referral processes.
• Coordinate aspects of patient care to ensure continuity of care.
• Perform receptionist and clerical duties in a manner aligned with the organization’s mission and values.

Skills

Scheduling

Documentation

Prior Authorizations

Teamwork

Customer Service

Tools

Epic

Job description

Providence Swedish Medical Center is seeking a Patient Care Coordinator to perform receptionist and clerical duties, assist with scheduling, obtain documentation, support prior authorizations, and coordinate patient care to ensure continuity of care.

Join Providence to work in a team‑oriented culture focused on patient‑centered care, with a comprehensive benefits package and opportunities for professional growth within the Providence family.