Patient Services Specialist — Front Desk & Billing

Envision Radiology, LLC; Arlington (TX); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Job summary

Envision Imaging of North Arlington is seeking a Full Time Patient Service Representative to join our team. The position runs Monday through Friday, 8:00 AM to 5:00 PM, with a pay range of $17.70 to $21.30 per hour.

The PSR focuses on patient care, handles front-desk duties including check-in/out, scheduling, and data entry, and supports billing and insurance verification to ensure a smooth patient experience. Exceptional customer service is essential in this fast-paced outpatient setting.

Qualifications

• One plus year of experience providing exceptional customer service – healthcare environment preferred
• Detail oriented, self-motivated, a problem solver and a team player
• Ability to excel in a very fast-pace team environment
• Ability to continuously “exceed” company and customer expectation

Responsibilities

• Answers inbound calls to the Center.
• Provides a friendly and warm greeting to all patients and/or providers.
• Checks scheduled patients in/out and ensures proper documentation is received from patient.
• Collects co-pays, co-insurance, and deductible if necessary.
• Listens and resolves patient, provider, and any customer complaints.

Skills

Organizational Skills

Time Management

Problem Solving/Analysis

Customer/Client Focus

Education

High School diploma

Job description

Envision Imaging of North Arlington is seeking a Full Time Patient Service Representative to join our team. The position runs Monday through Friday, 8:00 AM to 5:00 PM, with a pay range of $17.70 to $21.30 per hour.

The PSR focuses on patient care, handles front-desk duties including check-in/out, scheduling, and data entry, and supports billing and insurance verification to ensure a smooth patient experience. Exceptional customer service is essential in this fast-paced outpatient setting.