Patient Services Specialist - Float Southern LA County

Providence; Torrance (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Full time

Multiple shifts available

Job summary

Providence is seeking a Patient Services Specialist – Float Southern LA County to support affiliated clinics across Santa Monica, Torrance, Redondo Beach, and surrounding areas. The Journey level role handles patient registration, scheduling for routine services, insurance verification, and general clerical tasks, working independently to uphold compassionate service.

As part of Providence Clinical Network, you will contribute to a high-performing care team with a focus on operational excellence

Qualifications

• 1 year of Medical office or related experience OR
• 6 months of Experience as a Providence Employee in related position

Responsibilities

• Register patients and verify demographics
• Schedule appointments for routine and basic healthcare services
• Handle insurance verification and front-office clerical duties
• Support care team to ensure compassionate service and operational excellence

Skills

Medical office experience

Customer service

Job description

Patient Services Specialist – Float Southern LA County

Supports and floats throughout affiliated clinics in the Southern LA County vicinity such as Santa Monica, Ladera Heights, Hawthorne, Manhattan Beach, Redondo Beach, Carson , Torrance, San Pedro, and Playa Vista.

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Required qualifications

• 1 year of Medical office or related experience OR
• 6 months of Experience as a Providence Employee in related position

Why Join Providence?

Our best-in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Full time

Multiple shifts available

Location: CA Santa Monica 2020 Santa Monica Blvd

Work Location: Providence Administrative Off-Koll Bldg Santa Monica

Workplace Type: On-site

$25.00 - $34.41

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.