Patient Services Specialist — ENT, Ophthalmology & Audiology

Olmsted Medical Center; Rochester (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Dental Insurance

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer Paid Short-Term Disability

Employer Paid Long-Term Disability

Adoption Assistance Plan

Job summary

Olmsted Medical Center is seeking a 1.0 FTE Day Shift position covering ENT, Ophthalmology, and Audiology in Rochester, MN. The role focuses on front desk duties, patient registration, insurance setup, and billing support within a multidisciplinary clinic.

The starting pay ranges from $20.40 to $29.98 per hour depending on experience. External candidates are typically offered within the min to mid-range of this band. The hospital offers comprehensive benefits.

Qualifications

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable preferred
• BLS certification

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Skills

Computer experience

Medical terminology

Accounts receivable

BLS certification

Education

High School Diploma

Job description

Olmsted Medical Center is seeking a 1.0 FTE Day Shift position covering ENT, Ophthalmology, and Audiology in Rochester, MN. The role focuses on front desk duties, patient registration, insurance setup, and billing support within a multidisciplinary clinic.

The starting pay ranges from $20.40 to $29.98 per hour depending on experience. External candidates are typically offered within the min to mid-range of this band. The hospital offers comprehensive benefits.