Patient Services Rep - Multi-Specialty Clinic (Day Shift)

Olmsted Medical Center; Rochester (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Dental Insurance

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer Paid Short-Term Disability

Employer Paid Long-Term Disability

Adoption Assistance Plan

Job summary

Olmsted Medical Center’s roster includes a 1.0 FTE Day Shift position focused on multi-specialty care. The role starts at $20.40 to $29.98 per hour, based on experience, with external hires typically positioned within this range.

The department emphasizes patient greeting, registration, insurance setup, and referrals in a fast-paced clinic environment. Responsibilities include assisting patients with billing questions, scheduling, and payments while coordinating with clinicians and nursing

Qualifications

• Prior computer experience required.
• Knowledge of medical terminology preferred.
• General knowledge of Accounts Receivable preferred.
• BLS certification is required/preferred depending on role.

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Skills

Prior computer experience

Medical terminology knowledge

Accounts Receivable knowledge

Education

BLS certification

Job description

Olmsted Medical Center’s roster includes a 1.0 FTE Day Shift position focused on multi-specialty care. The role starts at $20.40 to $29.98 per hour, based on experience, with external hires typically positioned within this range.

The department emphasizes patient greeting, registration, insurance setup, and referrals in a fast-paced clinic environment. Responsibilities include assisting patients with billing questions, scheduling, and payments while coordinating with clinicians and nursing