Patient Services Specialist - Endocrinology Clinic

Twin Cities Orthopedics; Edina (MN); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical (w/Maternity Bundle), Dental &

Vision plans

401(k) with Profit Sharing

Tuition Reimbursement

Job summary

The Patient Services Representative at Endocrinology Clinic of Minneapolis, an operating division of Infinite Health Collaborative (i-Health), will greet patients professionally at the Edina location and collect demographic and billing information to support accurate registration and billing.

This full-time, on-site role works Monday–Friday 7:30am–4:30pm; duties include answering phones, verifying insurance, reviewing schedules, and maintaining patient confidentiality per HIPAA and clinic

Qualifications

• High School diploma/GED or equivalent.
• Customer service experience, telephone skills, and Windows computer skills.
• Working knowledge of clinical front desk preferred.

Responsibilities

• Greets all patients that enter the clinic within a reasonable amount of time.
• Obtains all demographic and billing information to assist in accurate and timely billing procedures.
• Photocopies patients’ insurance cards, obtain signatures, perform registration protocol, and check patients in.
• Answers phones within a reasonable amount of time.
• Reviews Provider’s schedules on a daily basis for days off and schedule flow.
• Has a general understanding of the Medical Records area to follow written protocol and understand confidentiality, legal, and payment rules to release information.
• Fully participate and contribute to the patient centered health care.
• Any and all other duties as assigned.

Skills

Customer service

Telephone skills

Windows computer skills

Front desk operations

Education

High School diploma/GED

Job description

The Patient Services Representative at Endocrinology Clinic of Minneapolis, an operating division of Infinite Health Collaborative (i-Health), will greet patients professionally at the Edina location and collect demographic and billing information to support accurate registration and billing.

This full-time, on-site role works Monday–Friday 7:30am–4:30pm; duties include answering phones, verifying insurance, reviewing schedules, and maintaining patient confidentiality per HIPAA and clinic