Patient Services Specialist – EEG Lab (Day Shift)

University of Washington; Seattle (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Harborview Medical Center’s EEG & Neurophysiology Lab, part of UW Medicine, seeks a Patient Services Specialist 2 to support seamless communications with staff, providers and patients. The role emphasizes scheduling, collecting patient information, and ensuring exceptional care delivery in a busy clinical setting.

Located in Seattle, this on-site, 40-hour per week position offers day shifts and a path to career growth within UW Medicine’s regional epilepsy center and neurology clinics.

Qualifications

• High school graduation or equivalent
• One year of healthcare, administrative, or customer service experience
• OR An equivalent combination of education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Education

High school diploma or equivalent

Job description

Harborview Medical Center’s EEG & Neurophysiology Lab, part of UW Medicine, seeks a Patient Services Specialist 2 to support seamless communications with staff, providers and patients. The role emphasizes scheduling, collecting patient information, and ensuring exceptional care delivery in a busy clinical setting.

Located in Seattle, this on-site, 40-hour per week position offers day shifts and a path to career growth within UW Medicine’s regional epilepsy center and neurology clinics.