Patient Services Specialist - Allergy

Providence; Seattle (WA); On-site; USD 45,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Patient Services Specialist in Seattle. In this full-time role, you will coordinate patient information and provide exceptional customer service. Be part of a dedicated team focused on improving patient experiences and health outcomes. Enjoy competitive pay and comprehensive benefits from day one, including medical, dental, and retirement plans. Your role will directly impact the quality of care for patients with allergies, ensuring they receive the support they need.

Benefits

Competitive pay

Comprehensive benefits

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement

Wellness support

Back-up child & elder care services

Voluntary benefits

Qualifications

• Prior experience providing high-level customer service in a fast-paced environment.
• Handling confidential information with discretion.

Responsibilities

• Coordinate information and support for patient flow at clinics.
• Provide customer service, assisting patients with check-in, registration, and billing.

Skills

Customer Service

Tools

Electronic Medical Records

Job description

Join to apply for the Patient Services Specialist - Allergy role at Providence

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Join to apply for the Patient Services Specialist - Allergy role at Providence

Description

Patient Service Specialist – Allergy at Swedish Allergy & Immunology - Seattle

Schedule: Full Time, Day Shift

Location: First Hill area of Seattle, Washington

Job Description

Patient Service Specialists are responsible for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aid, and insurance. They work closely with clinical teams to assist with scheduling, clinic operations, and more.

Swedish Medical Group (SMG) offers extensive ambulatory services throughout the Puget Sound. As a caregiver with SMG, you’ll support cost-effective, clinically competent, reliable healthcare, guided by our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join us to be part of a culture focused on patient-centered, whole-person care built on understanding, commitment, and mutual respect.

At our Allergy & Immunology Clinics, we treat common and overlooked concerns, helping patients manage with proper treatment and therapies, including avoidance measures, medication, and immunotherapy. Join our team to help provide safer, happier lives for those with allergies.

Benefits And Perks

• Competitive pay (including holiday pay & shift pay differentials)
• Comprehensive benefits – full medical, dental, and vision coverage from day one
• 401(k) plan with employer matching & retirement planning
• Generous paid time off for vacation, sick days, and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health support
• Back-up child & elder care services
• Additional voluntary benefits like pet, auto, home insurance, and commuter benefits

Qualifications

• Prior experience providing high-level customer service in a fast-paced environment, handling confidential information with discretion

Preferred Qualifications

• Experience with Electronic Medical Records (EMR)
• Previous healthcare setting experience

Why Join Providence?

Our top-tier benefits support your well-being, professional growth, and financial security. We care for you so you can focus on our mission to improve health and well-being. We foster an inclusive workplace where diversity is valued, and everyone is respected. Our caregivers serve across multiple states, with a long-standing tradition of serving vulnerable populations.

Additional compensation may include shift differentials, overtime, bonuses, or incentives. Providence offers a comprehensive benefits package, including a 401(k), health benefits, life insurance, disability insurance, paid time off, voluntary benefits, and wellness resources.

About The Team

Providence Clinical Network (PCN) provides coordinated, compassionate care across seven states, with over 11,000 providers, 900 clinics, and 30,000 caregivers. We are committed to serving diverse communities with quality healthcare.

Providence is an Equal Opportunity Employer, dedicated to creating an inclusive environment free from discrimination and harassment, valuing diversity and promoting equal opportunities for advancement.