Patient Services Specialist - Adult Medicine Clinic - Harborview

Go Huskies; Seattle (WA); Presencial; USD 30.000 - 41.000; Jornada completa

Descripción de la vacante

The Adult Medicine Clinic at Harborview, part of UW Medicine, seeks a Patient Services Specialist 2 to support staff, providers and patients with communications, scheduling, and information gathering.

This full-time, on-site role in Seattle offers day shifts, Monday–Friday, and a benefits package; pay ranges from $21.82 to $29.41 per hour.

Minimum requirements include a high school diploma and one year of healthcare, administrative, or customer service experience.

Formación

• High school graduation or equivalent
• 1 year of healthcare, administrative, or customer service experience
• Equivalent education/experience may substitute for minimum qualifications

Responsabilidades

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Conocimientos

Customer service

Phone handling

Scheduling

Data collection

Educación

High school diploma or equivalent

Descripción del empleo

Patient Services Specialist - Adult Medicine Clinic - Harborview - University of Washington# Careers at UW## Patient Services Specialist - Adult Medicine Clinic - HarborviewApply: No Telework: Seattle, WA: Full time: Posted Yesterday: REQ-0000138336**Job Description****Adult Medicine Clinic - Harborview** has an outstanding opportunity for a **Patient Services Specialist 2.** **WORK SCHEDULE*** Full-time, 100% FTE (40 hours per week)* Day Shift* Mondays- Fridays* No Telework/On-site**DEPARTMENT DESCRIPTION** Adults 18 and older can find a great doctor at the Adult Medicine Clinic at Harborview. Conveniently located in the First Hill neighborhood, the clinic offers comprehensive wellness care and treatment for acute and chronic illnesses.Internal medicine doctors, called internists, focus on prevention, diagnosis and treatment of acute and chronic diseases and illnesses in adults. These practitioners may also serve as primary care physicians.Our clinic is supported by a team of professionals with expertise in mental health care, social work, chemical dependency, nutrition, clinical pharmacy, women's health issues and patient education. Our mental health care specialists provide psychiatric consultations, medication management and recommendations for continued psychiatric care.**POSITION HIGHLIGHTS*** Conveniently located near public transportation* Make a difference for the patients and employees we serve* Opportunity to provide career growth**PRIMARY JOB RESPONSIBILITIES*** Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging* Scheduling provider and ancillary service appointments* Obtaining patient demographic, financial, and clinical information* Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery* Other duties as requested **REQUIREMENTS** * High school graduation or equivalent* AND* One year of healthcare, administrative, or customer service experience* OR* An equivalent combination of education/experience* Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration**ABOUT HARBORVIEW MEDICAL CENTER**As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. **Challenge. Collaboration. Compassion.** **Compensation, Benefits and Position Details****Pay Range Minimum:**$21.82 hourly**Pay Range Maximum:**$29.41 hourly**Other Compensation:**-**Benefits:**For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/**Shift:**First Shift (United States of America)**Temporary or Regular?**This is a regular position**FTE (Full-Time Equivalent):**100.00%**Union/Bargaining Unit:**WFSE HMC**ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail]. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.