Patient Services Specialist

3M HEALTHCARE; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Cancer Specialists & Research Institute in Pensacola, FL is seeking a Patient Services Specialist to support front‑office operations and ensure smooth clerical workflows across all stations.

The role includes assisting coworkers, maintaining accuracy in time‑sensitive tasks, and learning the duties of every front‑office station to deliver courteous, efficient patient service in a busy clinical setting.

Qualifications

• High School Diploma or GED required.
• Experience in the healthcare field preferred; attention to detail, multitasking, and interpersonal skills important.
• Strong communication skills in English; a second language is an asset.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently, manage conflicting priorities, and exercise independent judgment.
• Demonstrated critical thinking, planning, and organizational skills.

Responsibilities

• Perform clerical duties at the assigned front‑office station.
• Assist co‑workers in all patient services tasks as needed.
• Learn and execute duties of all front‑office stations.
• Maintain accuracy and efficiency in time‑sensitive tasks.
• Complete additional duties and projects as assigned.

Skills

Strong communication

Multitasking

Interpersonal skills

Ability to work independently

Critical thinking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Patient Services Specialist

Will handle most clerical duties associated with a medical clinic. The position is divided into front‑office stations, and each employee is expected to assist co‑workers in performing all patient services duties at any time. All hired personnel will learn and perform all duties of all stations.

Responsibilities

• Perform clerical duties at the assigned front‑office station.
• Assist co‑workers in all patient services tasks as needed.
• Learn and execute duties of all front‑office stations.
• Maintain accuracy and efficiency in time‑sensitive tasks.
• Complete additional duties and projects as assigned.

Qualifications

• High School Diploma or GED required.
• Experience in the healthcare field preferred; excellent attention to detail, multitasking, and interpersonal skills.
• Strong communication skills in English; a second language is an asset.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently, manage conflicting priorities, and exercise independent judgment.
• Demonstrated critical thinking, planning, and organizational skills.

Work Hours and Location

• Monday to Friday, 8:00 AM – 5:00 PM.
• Location: 4724 N Davis Hwy Ste 100, Pensacola, FL 32503.
• Remote: No.

Screenings

All offers of employment are contingent upon the successful completion of a background, drug, and nicotine screen. New hires are required to receive all recommended vaccinations, including the influenza vaccine, unless an approved exemption is provided.

Equal Employment Opportunity

Florida Cancer Specialists & Research Institute (FCS) is a commitment to helping individuals with disabilities participate in the workforce and provides an equal opportunity to compete for jobs. FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.