Patient Services & Scheduling Specialist

University of Washington; Seattle (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

UW Medicine Primary Care at Woodinville is seeking a Patient Services Specialist 2 to join the team. The role supports staff, providers, and patients with efficient communications, phone triage, and appointment scheduling in a full-time, day-shift capacity.

Located near public transportation, this position offers pathways for career growth within UW Medicine’s extensive network, with opportunities to contribute to high-quality patient care and service delivery.

Qualifications

• High school graduation or equivalent.
• At least 1 year in healthcare, administration, or customer service.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Provide efficient internal and external communications, including phone answering and triage.
• Schedule provider and ancillary service appointments.
• Collect patient demographics, financial, and clinical information.
• Collaborate with clinic team to prioritize patient satisfaction and care delivery.
• Other duties as requested.

Skills

Phone triage

Scheduling appointments

Customer service

Communication

Education

High school diploma or equivalent

1 year healthcare/administrative/customer service experience

Job description

UW Medicine Primary Care at Woodinville is seeking a Patient Services Specialist 2 to join the team. The role supports staff, providers, and patients with efficient communications, phone triage, and appointment scheduling in a full-time, day-shift capacity.

Located near public transportation, this position offers pathways for career growth within UW Medicine’s extensive network, with opportunities to contribute to high-quality patient care and service delivery.