Patient Services & Scheduling Specialist

Frye Regional Medical Center; Morganton (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

PTO

Tuition assistance

401(k) with company match

Job summary

Frye Regional Medical Center is seeking a Patient Services Representative to greet patients, check in/out, schedule appointments and manage telephones and messages. Collects and posts co-pays, deductibles and past due balances at the time of service.

The role emphasizes accurate patient data collection, efficient front-desk operations, and compliant liability collection, with opportunities for growth through education assistance and career development programs.

Qualifications

• Requires high school diploma or equivalent; associate degree preferred.
• Ability to perform scheduling, registration and patient check-in/out.
• Strong communication and accurate data entry skills.

Responsibilities

• Performs scheduling, registration, patient pre-admission and admission at the physician practice.
• Performs reception and discharge functions.
• Accurately obtains complete and accurate patient demographic information.
• Performs proper, compliant patient liability collection techniques before, during and after date of service.

Skills

Customer service

Scheduling

Data entry

Education

High school diploma

Associate's degree preferred

Tools

EHR software

Job description

Frye Regional Medical Center is seeking a Patient Services Representative to greet patients, check in/out, schedule appointments and manage telephones and messages. Collects and posts co-pays, deductibles and past due balances at the time of service.

The role emphasizes accurate patient data collection, efficient front-desk operations, and compliant liability collection, with opportunities for growth through education assistance and career development programs.