Patient Access & Scheduling Coordinator

Memorial Physician Practices; Hickory (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Lifepoint Health is seeking a Patient Services Representative (PSR) to support Frye Regional Medical Center and its physician practices. The role involves greeting patients, checking in/out, scheduling, managing calls, and collecting payments to ensure smooth patient flow.

The PSR position emphasizes accurate patient demographics, pre-admission processes, and compliant revenue cycle activities within a community-focused health system.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Requires critical thinking, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Schedule and register patients; handle pre-admission and admission at the physician practice.
• Greet patients; manage check-in/check-out, scheduling, and phone messages.
• Collect and post co-pays, deductibles, and past-due balances at the time of service.

Skills

Critical thinking

Decisive judgement

Minimal supervision

Stress tolerance

Education

High school diploma

Associate's degree preferred

Job description

Lifepoint Health is seeking a Patient Services Representative (PSR) to support Frye Regional Medical Center and its physician practices. The role involves greeting patients, checking in/out, scheduling, managing calls, and collecting payments to ensure smooth patient flow.

The PSR position emphasizes accurate patient demographics, pre-admission processes, and compliant revenue cycle activities within a community-focused health system.