Patient Services & Scheduling Specialist

mainegeneral; Gardiner (ME); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Retirement plans (403(b) and 401(a))

Disability insurance

Paid time off / leave

Job summary

MaineGeneral Health is seeking a Patient Services Representative to join our team in Maine. You will greet patients, answer phones, and perform clerical duties to support clinical departments. The role involves scheduling appointments, verifying benefits, and handling payments with accuracy.

Ideal candidates show strong communication, attention to detail, and the ability to adapt to changing priorities. A comprehensive benefits package accompanies this full-time position.

Qualifications

• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite.
• Excellent interpersonal, written/verbal communication, and support skills.
• Ability to be flexible and shift priorities quickly.
• Strong attention to detail.

Responsibilities

• Greets patients, answers phones, and performs clerical duties as needed to support clinical departments
• Schedules appointment times using computerized scheduling programs
• Verifies insurance benefits and may obtain precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, and/or refers to financial counselors for follow-up
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy

Skills

Analytical and problem-solving

Interpersonal communication

Written/verbal communication

Flexibility

Attention to detail

Tools

Microsoft Office Suite

Job description

MaineGeneral Health is seeking a Patient Services Representative to join our team in Maine. You will greet patients, answer phones, and perform clerical duties to support clinical departments. The role involves scheduling appointments, verifying benefits, and handling payments with accuracy.

Ideal candidates show strong communication, attention to detail, and the ability to adapt to changing priorities. A comprehensive benefits package accompanies this full-time position.