Patient Scheduling Specialist — Fast-Paced Healthcare

mainegeneral; Augusta (ME); On-site; USD 28,000 - 49,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Career growth programs

Job summary

MaineGeneral Health in Augusta, ME is seeking a Patient Scheduler to join our team. The role involves gathering patient demographics and insurance information, scheduling appointments, and coordinating with medical staff to ensure smooth patient flow.

You will work in a fast-paced environment, handling a high volume of calls while providing compassionate and accurate service to patients and families. A welcoming team culture and focus on community health are emphasized.

Qualifications

• 1+ year working in customer service, preferably in healthcare.
• Knowledge of medical terminology preferred.
• Experience with EMR and scheduling systems.

Responsibilities

• Schedule appointment times using scheduling software.
• Coordinate with clinical staff to ensure facility and staff availability and preauthorizations.
• Communicate with patients and families to provide pre-procedure instructions and confirm appointments.
• Collect demographics, insurance information, and pre-authorizations for scheduled encounters.

Skills

Customer service

Communication

Empathy

Tools

EMR systems

Job description

MaineGeneral Health in Augusta, ME is seeking a Patient Scheduler to join our team. The role involves gathering patient demographics and insurance information, scheduling appointments, and coordinating with medical staff to ensure smooth patient flow.

You will work in a fast-paced environment, handling a high volume of calls while providing compassionate and accurate service to patients and families. A welcoming team culture and focus on community health are emphasized.