Patient Services & Scheduling Specialist

RadNet

Edinburg (TX)

On-site

USD 48,711,936 - 65,904,384

Full time

14 days+
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Benefits offered by this job

Medical, Dental, Vision
Health Savings Accounts
401(k) Employer Match
Free imaging services for you and your

Job summary

RadNet in Texas is seeking a Patient Service Representative to greet and register patients, verify insurance, collect signatures, and ensure accurate documentation. You will handle calls, schedule appointments, log co-pays, and coordinate with back-office teams while upholding patient privacy and HIPAA requirements.

This role emphasizes world-class customer service and professionalism in a fast-paced healthcare setting.

Qualifications

  • High School Diploma or GED required.
  • Strong customer-service experience.
  • Excellent communication and interpersonal skills.
  • Medical terminology knowledge preferred.

Responsibilities

  • Greet and register patients in a friendly, service-oriented manner.
  • Verify insurance and patient information; collect signatures.
  • Collect co-pays and fees, log transactions.
  • Answer and transfer incoming calls; schedule appointments.
  • Provide directions and prep guidance for procedures.
  • Coordinate with back-office for timely care.
  • Safeguard patient privacy and PHI.
  • Handle on-site medications per policies.

Skills

Customer service
Communication skills
Multitasking
Interpersonal skills

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet in Texas is seeking a Patient Service Representative to greet and register patients, verify insurance, collect signatures, and ensure accurate documentation. You will handle calls, schedule appointments, log co-pays, and coordinate with back-office teams while upholding patient privacy and HIPAA requirements.

This role emphasizes world-class customer service and professionalism in a fast-paced healthcare setting.

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