Patient Services & Scheduling Specialist

Fairfax Family Practice Centers PC; Cochran's Crossing (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fairfax Family Practice Centers PC in Sterling, VA, is seeking Patient Services Coordinators to join our administrative support team. This role involves scheduling, verifying insurance, managing patient records, and providing welcoming reception for patients and staff.

You will handle routine office tasks, process payments, maintain confidentiality, and support HIPAA compliance. We offer a structured, patient-centered environment with opportunities to build lasting patient relationships.

Qualifications

• High school diploma or equivalent.
• Preferred one year business office experience, preferably in a medical office.
• Experience in primary care practice preferred.
• Knowledge of basic accounting and medical office procedures.
• Maintains patient confidentiality.
• Communicates clearly and professionally.
• Adheres to HIPAA, OSHA, and safety guidelines.

Responsibilities

• Verifies patient information and schedules appointments.
• Requests insurance information to determine eligibility.
• Prepares and maintains patient records and lab results.
• Greets patients, answers phones, and directs calls.
• Collects patient payments and reconciles daily cash.
• Maintains office supplies and supports special projects.
• Ensures confidentiality and compliance with policies.

Skills

Basic accounting

Medical office procedures

Patient interactions

Time management

Organizational skills

HIPAA compliance

Communication

Teamwork

Education

High school diploma or equivalent

Tools

EMR software

Microsoft Office

Job description

Fairfax Family Practice Centers PC in Sterling, VA, is seeking Patient Services Coordinators to join our administrative support team. This role involves scheduling, verifying insurance, managing patient records, and providing welcoming reception for patients and staff.

You will handle routine office tasks, process payments, maintain confidentiality, and support HIPAA compliance. We offer a structured, patient-centered environment with opportunities to build lasting patient relationships.