Patient Services & Scheduling Specialist

Fairfax Family Practice Centers PC; Ashburn (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Broadlands Family Practice - A Founding Member of Fairfax Family Practice Centers (FFPC) is seeking a Patient Service Coordinator to join our team at Fairfax Family Practice Centers, an independent family medical practice with nine offices in Fairfax, Loudoun, and Prince William Counties.

You will support the medical team, patients and staff with scheduling, insurance eligibility checks, front desk duties, and basic medical information requests while maintaining patient confidentiality and

Qualifications

• High school diploma or equivalent.
• Preferred one year of business/medical office experience.
• Experience in primary care practice preferred.

Responsibilities

• Schedule appointments and verify patient information while checking insurance eligibility.
• Prepare and organize patient records, lab results, and information requests.
• Greet patients, answer phones, and direct messages to the team.
• Manage patient accounts including copays, balances, and daily cash reconciliation.

Skills

Basic accounting knowledge

Medical office procedures

HIPAA compliance

Time management

Organizational skills

Communication skills

Teamwork

Medical terminology

Education

High school diploma or equivalent

Tools

EMR applications

Microsoft Office

Email & web

Job description

Broadlands Family Practice - A Founding Member of Fairfax Family Practice Centers (FFPC) is seeking a Patient Service Coordinator to join our team at Fairfax Family Practice Centers, an independent family medical practice with nine offices in Fairfax, Loudoun, and Prince William Counties.

You will support the medical team, patients and staff with scheduling, insurance eligibility checks, front desk duties, and basic medical information requests while maintaining patient confidentiality and