Patient Services Coordinator: Front Desk & Admin Impact

Fairfax Family Practice Centers PC; Lorton (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fairfax Family Practice Centers PC is seeking Patient Services Coordinators to join our administrative support team. The role supports the medical team, patients and staff across nine offices in Fairfax, Loudoun, and Prince William Counties, delivering patient-centered care and streamlined administrative service.

Responsibilities include scheduling, verifying insurance, managing patient records, greeting patients, handling payments, and maintaining office organization while adhering to HIPAA and

Qualifications

• Education: High school diploma or equivalent.
• Experience in a medical office setting preferred.
• Knowledge of basic medical office procedures and HIPAA guidelines.

Responsibilities

• Performs scheduling duties including verifying patient information and scheduling appointments.
• Requests and maintains patient insurance information to determine eligibility.
• Greets patients, answers phones, and directs messages to team members.
• Manages patient account tasks such as collecting copays and following up on balances.
• Maintains office organization and supports special projects as needed.

Skills

Scheduling

Patient communication

Medical office procedures

HIPAA compliance

Microsoft Office

EMR

Time management

Education

High school diploma or equivalent

Tools

EMR software

Job description

Fairfax Family Practice Centers PC is seeking Patient Services Coordinators to join our administrative support team. The role supports the medical team, patients and staff across nine offices in Fairfax, Loudoun, and Prince William Counties, delivering patient-centered care and streamlined administrative service.

Responsibilities include scheduling, verifying insurance, managing patient records, greeting patients, handling payments, and maintaining office organization while adhering to HIPAA and