Patient Services & Scheduling Specialist

adventhealth; Calhoun (GA); On-site; USD 21,000 - 33,000; Full time

Job summary

AdventHealth in Calhoun, GA is seeking a Front Desk / Medical Office Assistant. You will greet patients, collect IDs and insurance cards, and help coordinate visits in a courteous, timely manner.

Responsibilities include facilitating medical record requests, verifying coverage, handling phone calls, scheduling appointments, and supporting the care team to ensure a smooth patient experience. This is a full-time role with daytime shifts.

Qualifications

• High School grad or equivalent required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including documentation.
• Collects insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments to ensure a low no-show rate.
• Obtains insurance authorizations and verifies coverage prior to appointments.

Skills

Customer service

Communication

Organizational skills

Education

High School Grad or Equiv

Job description

AdventHealth in Calhoun, GA is seeking a Front Desk / Medical Office Assistant. You will greet patients, collect IDs and insurance cards, and help coordinate visits in a courteous, timely manner.

Responsibilities include facilitating medical record requests, verifying coverage, handling phone calls, scheduling appointments, and supporting the care team to ensure a smooth patient experience. This is a full-time role with daytime shifts.