Medical Front Desk & Scheduling Coordinator

adventhealth; Calhoun (GA); On-site; USD 20,650 - 33,048; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Calhoun, Georgia is seeking a patient-focused medical office assistant to support front desk operations. You will greet patients, collect documents, schedule appointments, and help manage referrals and insurance verifications, ensuring a smooth patient experience.

The role requires a high school diploma or equivalent and prior related experience is preferred. This is a full-time day shift at our Calhoun facility with comprehensive benefits and ongoing career development

Qualifications

• High School graduate or equivalent required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers calls in a timely and friendly manner with proper documentation.
• Collects required documents such as insurance cards and photo IDs.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains medical records and patient information to support patient care needs.
• Obtains insurance authorizations and informs patients of status.
• Collects copays, deposits, deductibles and self-pay payments at time of service.
• Processes patient referrals accurately and timely.

Job description

AdventHealth in Calhoun, Georgia is seeking a patient-focused medical office assistant to support front desk operations. You will greet patients, collect documents, schedule appointments, and help manage referrals and insurance verifications, ensuring a smooth patient experience.

The role requires a high school diploma or equivalent and prior related experience is preferred. This is a full-time day shift at our Calhoun facility with comprehensive benefits and ongoing career development