Patient Services & Scheduling Specialist

Signature Health Inc; Beachwood (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

Robust PTO program

Professional development support

Job summary

A healthcare organization in Beachwood, Ohio, is seeking a full-time Patient Services Representative to enhance patient experiences during registration and management. Candidates must have a high school diploma and a minimum of one year of customer service experience, preferably in a medical setting. Proficiency with EHR systems and a strong customer service focus are essential. The role offers extensive employee benefits including medical, dental, and PTO. Join our team at a place prioritizing people and striving for excellence.

Qualifications

• 1 year of office, customer service, or related experience required.
• Medical office experience preferred.
• Knowledge of insurance, specifically Medicare and Medicaid preferred.

Responsibilities

• Provide excellent patient support during registration and scheduling.
• Ensure accuracy of patient information in the EHR.
• Collect copayments and assist with financial responsibility.

Skills

Customer service

Multi-tasking

Organization

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

Tools

EPIC EHR system

Microsoft Word

Microsoft Excel

Job description

A healthcare organization in Beachwood, Ohio, is seeking a full-time Patient Services Representative to enhance patient experiences during registration and management. Candidates must have a high school diploma and a minimum of one year of customer service experience, preferably in a medical setting. Proficiency with EHR systems and a strong customer service focus are essential. The role offers extensive employee benefits including medical, dental, and PTO. Join our team at a place prioritizing people and striving for excellence.