Patient Services & Scheduling Coordinator

McLeod Health; Myrtle Beach (SC); On-site; USD 22,000 - 28,000; Full time

Job summary

McLeod Health in Myrtle Beach, SC seeks a Patient Services Assistant to support front desk operations and patient flow. The role involves direct and indirect patient interaction before, during, and after appointments, assisting clinicians, and providing excellent customer relations.

Responsibilities include checking in/out patients, answering calls, data entry for schedules, EMR navigation, coordinating with medical teams, and maintaining clean department spaces.

Qualifications

• High school diploma or GED required.

Responsibilities

• Assist with patient check-in/out and prepares patient and/or therapist schedule as needed.
• Answers department telephone utilizing excellent customer relations and schedules/reschedules patients as needed.
• Assist the supervisor/department with data entry and other tasks associated to patient schedules.
• Communicate with medical teams regarding caseload and schedule maintenance.
• Ability to navigate EMR effectively to assist with scheduling, chart reviews, plan of care management, and other tasks associated to duties.
• Assist clinician in treatments when indicated including prepping patient treatment areas, including checking hyrocollators as applicable, and transport as needed.
• Maintain supply par levels and ensure departmental safety checklists are maintained.
• Clean gym, equipment, and patient areas as necessary.
• Open and/or close department as needed.
• Other duties as assigned by the department.

Skills

Customer service

Phone etiquette

Data entry

EMR navigation

Scheduling

Education

High School Diploma or GED

Tools

EMR/EHR system

Scheduling software

Job description

McLeod Health in Myrtle Beach, SC seeks a Patient Services Assistant to support front desk operations and patient flow. The role involves direct and indirect patient interaction before, during, and after appointments, assisting clinicians, and providing excellent customer relations.

Responsibilities include checking in/out patients, answering calls, data entry for schedules, EMR navigation, coordinating with medical teams, and maintaining clean department spaces.