Patient Service Coordinator (As Needed) - Carolina Forest

Socket.dev; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

McLeod Health is seeking a patient services staff member to support check-in/out, scheduling, and coordination of care across the department.

The role involves direct and indirect patient interactions before, during, and after appointments, collaboration with clinicians, and a commitment to excellent customer relations. Responsibilities include data entry, EMR navigation, and maintaining safety and cleanliness within the department.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Assist with patient check-in/out and prepare patient and/or therapist schedules as needed.
• Answers department telephone with excellent customer relations and schedules/reschedules patients as needed.
• Assist the supervisor/department with data entry and other tasks associated to patient schedules.
• Communicate with medical teams regarding caseload and schedule maintenance.
• Navigate EMR to assist with scheduling, chart reviews, plan of care management, and other duties.
• Assist clinician during treatments as indicated, including prepping treatment areas and transport as needed.
• Maintain supply par levels and ensure departmental safety checklists are up to date.
• Clean gym, equipment, and patient areas as necessary.
• Open and/or close department as needed.
• Other duties as assigned by the department.

Education

High school diploma or GED

Job description

Job Summary

Assist the department with a variety of tasks including but not limited to direct and indirect patient interaction before, during, and after an appointment. Staff member will assist clinicians as needed during patient visits and may assist with triage of caseload. Staff member may assist with answering phone calls to the department and is expected to adhere to providing excellent customer relations.

Responsibilities

• Assist with patient check-in/out and prepares patient and/or therapist schedule as needed.
• Answers department telephone utilizing excellent customer relations and schedules/reschedules patients as needed.
• Assist the supervisor/department with data entry and other tasks associated to patient schedules.
• Communicate with medical teams regarding caseload and schedule maintenance.
• Ability to navigate EMR effectively to assist with scheduling, chart reviews, plan of care management, and other tasks associated to duties.
• Assist clinician in treatments when indicated including prepping patient treatment areas, including checking hyrocollators as applicable, and transport as needed.
• Maintain supply par levels and ensure departmental safety checklists are maintained.
• Clean gym, equipment, and patient areas as necessary.
• Open and/or close department as needed.
• Other duties as assigned by the department.

Qualifications

• High school diploma or GED required

Company Overview

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

We are an equal opportunity employer.