Patient Service Coordinator (As Needed) - Carolina Forest

McLeod Health; Myrtle Beach (SC); On-site; USD 22,000 - 28,000; Full time

Job summary

McLeod Health in Myrtle Beach, SC seeks a Patient Services Assistant to support front desk operations and patient flow. The role involves direct and indirect patient interaction before, during, and after appointments, assisting clinicians, and providing excellent customer relations.

Responsibilities include checking in/out patients, answering calls, data entry for schedules, EMR navigation, coordinating with medical teams, and maintaining clean department spaces.

Qualifications

• High school diploma or GED required.

Responsibilities

• Assist with patient check-in/out and prepares patient and/or therapist schedule as needed.
• Answers department telephone utilizing excellent customer relations and schedules/reschedules patients as needed.
• Assist the supervisor/department with data entry and other tasks associated to patient schedules.
• Communicate with medical teams regarding caseload and schedule maintenance.
• Ability to navigate EMR effectively to assist with scheduling, chart reviews, plan of care management, and other tasks associated to duties.
• Assist clinician in treatments when indicated including prepping patient treatment areas, including checking hyrocollators as applicable, and transport as needed.
• Maintain supply par levels and ensure departmental safety checklists are maintained.
• Clean gym, equipment, and patient areas as necessary.
• Open and/or close department as needed.
• Other duties as assigned by the department.

Skills

Customer service

Phone etiquette

Data entry

EMR navigation

Scheduling

Education

High School Diploma or GED

Tools

EMR/EHR system

Scheduling software

Job description

Job Description

Job Summary: Assist the department with a variety of tasks including but not limited to direct and indirect patient interaction before, during, and after an appointment. Staff member will assist clinicians as needed during patient visits and may assist with triage of caseload. Staff member may assist with answering phone calls to the department and is expected to adhere to providing excellent customer relations.

Job Summary: Assist the department with a variety of tasks including but not limited to direct and indirect patient interaction before, during, and after an appointment. Staff member will assist clinicians as needed during patient visits and may assist with triage of caseload. Staff member may assist with answering phone calls to the department and is expected to adhere to providing excellent customer relations.

• Assist with patient check-in/out and prepares patient and/or therapist schedule as needed.
• Answers department telephone utilizing excellent customer relations and schedules/reschedules patients as needed.
• Assist the supervisor/department with data entry and other tasks associated to patient schedules.
• Communicate with medical teams regarding caseload and schedule maintenance.
• Ability to navigate EMR effectively to assist with scheduling, chart reviews, plan of care management, and other tasks associated to duties.
• Assist clinician in treatments when indicated including prepping patient treatment areas, including checking hyrocollators as applicable, and transport as needed.
• Maintain supply par levels and ensure departmental safety checklists are maintained.
• Clean gym, equipment, and patient areas as necessary.
• Open and/or close department as needed.
• Other duties as assigned by the department.

Qualifications

• High school diploma or GED required

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

About The Team

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we are an equal opportunity employer.