Patient Services Scheduler & Intake Specialist

Naples Comprehensive Health - NCH; Naples (FL); On-site; USD 36,000 - 50,000; Full time

Job summary

Naples Comprehensive Health - NCH is seeking a Patient Service Representative Scheduler HSS to serve as the first contact for patients, handle scheduling, insurance verification, and front desk duties in a fast-paced MSK clinic in Naples, FL.

The role emphasizes accurate data entry, patient coordination, and proper documentation in the EMR, with a focus on timely and efficient patient flow.

Qualifications

• Minimum of High School or GED required.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.

Responsibilities

• Fulfills patient care duties and organizes patient flow.
• Identifies changes in patient condition and communicates to the clinical team.
• Collects patient history and demographic information at intake.
• Verifies insurance coverage and allocates proper co-pays.
• Records charges and payments accurately in the EMR.
• Coordinates scheduling of new and follow-up visits and tests.
• Ensures patient registration information is up to date.

Skills

Customer service

Phone etiquette

Data entry

EMR familiarity

Microsoft Office

Education

High School Diploma or GED

Job description

Naples Comprehensive Health - NCH is seeking a Patient Service Representative Scheduler HSS to serve as the first contact for patients, handle scheduling, insurance verification, and front desk duties in a fast-paced MSK clinic in Naples, FL.

The role emphasizes accurate data entry, patient coordination, and proper documentation in the EMR, with a focus on timely and efficient patient flow.