Patient Services Representative (Medical Receptionist)

WellStreet Urgent Care; Tucker (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading urgent care provider as a Patient Services Representative. You will be the first point of contact for patients, ensuring a welcoming experience while managing front-office operations. This full-time role offers a flexible schedule and competitive benefits, including medical, dental, and professional growth opportunities. If you are detail-oriented and have experience in healthcare, apply today to be part of a supportive team focused on patient care.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Insurance

Pet Insurance

Paid Time Off

401K with Company Match

Employee Assistance Program

Wellness initiatives

Professional Growth Opportunities

Qualifications

• 1+ year experience in a medical or healthcare setting preferred.
• Ability to work 12-hour shifts, including weekends and holidays.

Responsibilities

• Greet and assist patients and visitors with a positive attitude.
• Verify eligibility and explain billing/billing policies.
• Follow HIPAA, OSHA, and other healthcare regulations.

Skills

Communication

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certification

Tools

EMR software

EPIC

Job description

Patient Services Representative (Medical Receptionist)

Join to apply for the Patient Services Representative (Medical Receptionist) role at WellStreet Urgent Care.

Overview

Piedmont Urgent Care is seeking a friendly, detail-oriented professional to be the first point of contact for patients, providing a welcoming and efficient experience. This role involves managing front-office operations, administrative tasks, and supporting clinic workflow in a fast-paced healthcare setting.

Why You'll Love Working Here

• LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM), no overnight shifts.
• Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more.
• Paid Time Off & Holidays: Rejuvenate and recharge.
• 401K with Company Match: Secure your future.
• Wellness Support: Employee Assistance Program (EAP) & Wellness initiatives.
• Professional Growth: Leadership opportunities & professional development.

Key Responsibilities

1. Warm Welcome: Greet and assist patients and visitors with a positive attitude.
2. Documentation: Maintain confidentiality while managing patient and business documents.
3. Insurance Verification: Verify eligibility and explain billing/billing policies.
4. Financial Responsibility: Determine and collect patient payments transparently.
5. Team Support: Assist staff to ensure smooth operations.
6. Compliance: Follow HIPAA, OSHA, and other healthcare regulations.
7. Travel: Support staffing needs at other locations as required.

Minimum Qualifications

• High school diploma or equivalent; Medical Administrative Assistant certification is a plus.
• 1+ year experience in a medical or healthcare setting preferred.
• Strong communication, attention to detail, multitasking skills.
• Experience with EMR software, EPIC preferred.
• Ability to work 12-hour shifts, including weekends and holidays.
• Proactive, friendly, patient-focused team player.

At Piedmont Urgent Care, we value kindness, excellence, empowerment, resilience, and proactive service. If you want a meaningful career, apply today and be part of something bigger!