Day Shift Patient Services Specialist

Olmsted Medical Center; Rochester (MN); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer-paid Short-Term and Long-Term

Job summary

Olmsted Medical Center in Rochester, MN, is seeking a 1.0 FTE daytime front desk associate for Internal Medicine, Dermatology, Rheumatology, and Active Aging Services. The role supports patient flow, registration, insurance setup, and billing inquiries, ensuring accurate demographics and smooth clinic operations.

Starting pay ranges from $20.40 to $29.98 per hour based on experience, with external candidates typically offered between the minimum and midpoint of the range.

Qualifications

• Prior computer experience required.
• Knowledge of medical terminology preferred.
• General knowledge of Accounts Receivable preferred.
• BLS certification.

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance setup, and verifies demographics each time a patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional assistance.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Skills

Prior computer experience

Medical terminology knowledge

Accounts Receivable knowledge

BLS certification

Job description

Olmsted Medical Center in Rochester, MN, is seeking a 1.0 FTE daytime front desk associate for Internal Medicine, Dermatology, Rheumatology, and Active Aging Services. The role supports patient flow, registration, insurance setup, and billing inquiries, ensuring accurate demographics and smooth clinic operations.

Starting pay ranges from $20.40 to $29.98 per hour based on experience, with external candidates typically offered between the minimum and midpoint of the range.