Patient Services Representative

Phoenix Surgical Dermatology Group, LLC; Phoenix (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

Phoenix Surgical Dermatology Group, LLC in Phoenix, AZ is seeking a friendly, reliable front desk receptionist to be the first and last person patients see. You will create a positive experience by answering calls, scheduling appointments, greeting patients, and assisting with check-in and check-out.

This role requires strong customer service, accurate data entry, basic payment processing, and eligibility verification.

Responsibilities

• Answering and directing phone calls
• Scheduling appointments
• Greeting patients
• Assisting with check-in/check-out
• Appointment scheduling/confirmation
• Answering patient questions
• Eligibility verification
• Updating databases
• Collecting payments
• Sorting mail
• Providing support in any other capacity needed at the office

Skills

Phone handling

Appointment scheduling

Customer service

Front desk

Billing / payments

Data entry

Job description

Job Description:

We are seeking individuals who are hungry, humble, and smart to join our team. As the first and last person patients see, you will play a crucial role in creating a positive experience for everyone who walks through our doors.

Responsibilities include:

• Answering and directing phone calls
• Scheduling appointments
• Greeting patients
• Assisting with check-in/check-out
• Appointment scheduling/confirmation
• Answering patient questions
• Eligibility verification
• Updating databases
• Collecting payments
• Sorting mail
• Providing support in any other capacity needed at the office

We are looking for team players who are pleasant to be around and dedicated to providing excellent customer service.