Patient Services Representative

Eye Health America; Florida; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Matching 401(k)

Employee Discount

Wellness Program

Paid Vacation & Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Eye Health America is seeking a dedicated individual to join their team in the Town of Florida, New York, focusing on patient care within Updegraff Laser Vision. Responsibilities include checking in patients, processing insurance, and maintaining accurate patient data. The role offers substantial benefits, including medical, dental, and retirement plans.

Ideal candidates will have a high school diploma and preferably some experience in a medical or eye care environment. Reliable transportation is necessary, and there are opportunities for advancement within the company.

Qualifications

• High school diploma or equivalent is required.
• Reliable transportation is essential.
• Previous experience in eye care or medical environment is a plus.

Responsibilities

• Greet and check-in patients professionally.
• Scan insurance cards and driver’s licenses.
• Document patient demographic information.
• Collect authorizations and referrals.
• Process charges and collect fees at check-out.
• Monitor past-due accounts and collect payments.
• Maintain a balanced cash drawer.
• Evaluate chart data for completeness.

Skills

Patient service

Insurance processing

Data evaluation

Education

High school diploma or equivalent

Job description

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare.

Updegraff Laser Vision, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on the doctor’s schedules. Overtime may be required.

Responsibilities

• Greet and check-in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• High school diploma or equivalent.
• Reliable transportation.
• Previous experience in eye care, or the medical environment is a plus.