Patient Services Representative

Southern Nevada Health District; Las Vegas (NV); Presencial; USD 24.000 - 35.000; Jornada completa

Descripción de la vacante

The Southern Nevada Health District in Las Vegas is establishing an eligibility list for one Patient Services Representative position district-wide. This list may be used to fill vacancies for up to four months.

Starting salary is $21.51 per hour, non-negotiable. The role involves greeting patients, registering appointments, verifying insurance eligibility, applying sliding fee discounts, collecting payments, answering calls, scheduling appointments, and processing medical records.

Formación

• High School Diploma or GED is required.
• One year of customer or patient service experience is required.

Responsabilidades

• Greet patients and register appointments.
• Verify insurance eligibility and process sliding fee discounts.
• Collect payments, answer calls, and schedule appointments.
• Process medical records as part of patient services.

Conocimientos

Customer service

Phone etiquette

Scheduling

Cash handling

Educación

High School Diploma/GED

Descripción del empleo

The Southern Nevada Health District (SNHD) announces an examination process to create an eligibility list for one (1) vacancy for the classification of Patient Services Representative District-Wide. The eligibility list may be utilized to fill vacancies for this classification for up to four (4) months.

All new hires will have a starting salary of $21.51 per hour, which is non-negotiable.

Responsible for providing various activities related to patient support services, such as greeting patients, appointment registration, verifying insurance eligibility, processing sliding fee discounts, collecting payments, answering calls, scheduling appointments, and processing medical records.

Education and Experience:

• High School Diploma/GED; AND one (1) year of customer or patient service experience.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Incident Command System training, ICS 100, ICS 200, and NIMS within six (6) months of date of hire.

Preferred Qualifications:

• Bilingual English and Spanish
• Medical Front Office Experience
• Medical Billing Experience
• Experience working with underserved and vulnerable populations

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1. Completed Employment Application

ASSESSMENT DATES:

Structured Selection Interviews Best Qualified Candidates -

Interview date(s) to be determined.

Wednesday, December 2, 2026

Thursday, December 3, 2026

All applicants will be notified by email or telephone of their application status and the assessment dates/times after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are invited to participate in the assessment process, you may be required to self-schedule through the SNHD online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment process for this position will take place on the date(s) listed above. All candidates who wish to be considered for this position will need to be available via TEAMS and make themselves available to participate in the assessment process at any time on the date(s) listed above.

The selection process will begin with an employment application screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. SNHD will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing at the time of application.

Appointment may be subject to the successful completion of a post-offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. SNHD reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.

NOTE: E-mail communications will be sent from senders with the extension @snhd.org, [e-mail], and [e-mail] You may need to adjust your spam blocker to ensure you receive e-mail notifications from SNHD.