Patient Services Representative

Bridgeview Eye Partners; Fort Wayne (IN); Presencial; USD 22 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Starting wage $16–$18/hr

6.5 paid holidays + 2 floating

Approximately 8 days of PTO within the

Health, dental, vision, and 401k

Certificate program for wage growth

Resumo da oferta

Bridgeview Eye Partners in Fort Wayne, IN is seeking a Patient Services Representative to facilitate communication among patients, doctors, and staff. You will verify insurance, schedule appointments, check patients in and out, and support billing processes using our EHR system.

Responsibilities include greeting patients, answering phones, triage, recalls, and ensuring accurate chart data. This role offers competitive starting pay, benefits, and opportunities for growth through our certification

Responsabilidades

• Greet patients in a friendly, professional manner
• Answer phones, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Verify chart documentation and insurance information, accept and post payments, file clean claims, authorize insurance and billing, schedule referrals, enter data into EHR
• Balance cash drawer, process daily deposits, and submit essential reports
• Monitor patient flow and communicate delays
• Maintain safe and clean office environment
• Perform other duties as directed by the office manager and doctors

Descrição da oferta de emprego

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. POSITION LOCATION: 7747 W Jefferson Blvd, Fort Wayne, IN 46804

What We Offer

• Starting wage of $16-$18 an hour based on previous experience
• 6.5 paid holidays per year + 2 floating holidays
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

Essential Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines)

• Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work Environment: Professional medical office environment.