Patient Services Rep II – Imaging Center | $5k Sign-On

Radia Medical Imaging; Kirkland (WA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical plans

HSA & FSA available

401(k) with employer match

Profit sharing

PTO 21 days/year

8 paid holidays

Life and disability insurance

Professional development

Educational assistance

Performance-based raise

Job summary

Evergreen Radia, an outpatient imaging center in downtown Kirkland, Washington, is seeking a Patient Service Representative II. The role focuses on scheduling imaging, verifying insurance, and delivering outstanding patient service in a fast-paced setting.

The ideal candidate will have 2–3 years of medical office experience, strong computer skills, and a professional demeanor. Eligible for a signing bonus up to $5,000, with competitive benefits and a Monday–Saturday schedule.

Qualifications

• High school diploma or equivalent required.
• 2–3 years in a customer service environment preferred.
• 2–3 years medical office experience preferred.
• Knowledge of medical insurance required.
• Very proficient in computer skills and multitasking across several software programs.

Responsibilities

• Accurately schedules imaging modalities and collects necessary clinical information.
• Greet patients and visitors, providing a welcoming and professional environment.
• Deliver excellent customer service and escalate issues to leadership when needed.
• Verify insurance coverage, authorizations, billing information, and payer rules.
• Assist patients with registration and check-in professionally.
• Communicate updates on insurance and authorization to patients and staff.
• Identify operational concerns and suggest practical solutions.
• Maintain accurate patient records following quality, safety, and regulatory standards.
• Support training and teamwork, acting as a resource when leadership is unavailable.
• Monitor supplies, verify deliveries, handle cash reconciliations.

Skills

Customer service

Medical office experience

Insurance knowledge

Computer skills

Multitasking

Education

High School diploma or equivalent

Tools

Medical software

Job description

Evergreen Radia, an outpatient imaging center in downtown Kirkland, Washington, is seeking a Patient Service Representative II. The role focuses on scheduling imaging, verifying insurance, and delivering outstanding patient service in a fast-paced setting.

The ideal candidate will have 2–3 years of medical office experience, strong computer skills, and a professional demeanor. Eligible for a signing bonus up to $5,000, with competitive benefits and a Monday–Saturday schedule.