Patient Services Rep- Birth Certificate Clerk

Henry Mayo Newhall Hospital; Santa Clarita (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Henry Mayo Newhall Hospital in Valencia, CA, is seeking a Patient Services Representative for Birth Certificate Clerk duties to support timely birth documentation. This role emphasizes accuracy, privacy, and adherence to laws governing birth records, ensuring high-quality service for families and staff.

Ideal candidates have 1–2 years in medical office or health information records, strong typing and communication skills, and the ability to work independently within a collaborative team.

Qualifications

• Understanding of HIPAA rules and regulations.
• Typing, proper use of language, writing, and telephone skills.
• The ability to retrieve, communicate or otherwise present information in various modes.
• Organization and initiative.
• Communication and interpersonal skills.
• Teamwork.
• Adaptability.
• Customer service.
• Ability to work independently.
• Current BLS provider card.
• Minimum High School graduate or GED equivalent.

Responsibilities

• Process and complete birth certificates and related documents accurately and privately.
• Ensure compliance with applicable laws and privacy regulations.

Skills

HIPAA compliance

Typing

Communication skills

Organization

Customer service

Interpersonal skills

Teamwork

Adaptability

Independent work

Education

High School diploma or GED

Job description

Job Brief

1 Opening

Pay Range: PATIENT SERVICES REP -- $23.00 to $28.72

Your Work Here Matters. Your Career Here Thrives.

Imagine coming to work every day knowing that what you do genuinely changes lives. At Henry Mayo Newhall Hospital, that’s not just a tagline — it’s the reality for every member of our team.

We’re not just a hospital. We’re the heartbeat of the Santa Clarita Valley — a 357-bed, not-for-profit Level II Trauma Center that has been a trusted pillar of this community since 1975. And we’re looking for passionate, driven professionals who want to be part of something bigger than themselves.

Where Clinical Excellence Meets Cutting-Edge Care

Here, you’ll work alongside an award-winning team delivering some of the most advanced medical services in the region, including:

• Comprehensive heart and vascular care
• Advanced stroke treatment
• Cancer care in partnership with Keck Medicine of USC
• Women's imaging and breast health services
• Emergency and trauma care
• Cardiac rehabilitation and wellness programs

As a key part of Los Angeles County's STEMI receiving network, we provide lifesaving cardiac intervention through our state-of-the-art Roberta G. Veloz Cardiac Cath Lab. We continuously invest in the latest technology and innovation — which means you’ll always be working at the forefront of modern medicine.

A Culture You’ll Be Proud to Be Part Of

Our vision — To Be the Most Patient-Centric Hospital Anywhere — drives everything we do. But it’s our people who make that vision a reality. Physicians, nurses, staff, and volunteers come together here in a culture rooted in compassion, collaboration, and excellence.

When you join Henry Mayo, you’re not just accepting a job offer. You’re joining a family that genuinely cares — about our patients, our community, and you.

Located in Beautiful Valencia, California

Nestled in the vibrant Santa Clarita Valley, you’ll enjoy an exceptional quality of life both inside and outside of work — with top-rated schools, scenic surroundings, and a welcoming community that generations of families proudly call home.

Ready to make your mark?

Join the team that’s been setting the standard for compassionate, innovative healthcare for nearly 50 years. Your next great chapter starts here.

Job Summary

The Patient Services Rep functions as the Birth Certificate Clerk and is responsible for timely processing and completion of birth certificates and required documents related to birth; ensuring documents are completed with the highest level of accuracy, privacy, and in accordance with all applicable laws and regulations.

What You’ll Bring To The Team

• Understanding of HIPAA rules and regulations
• Typing, proper use of language, writing, and telephone skills
• The ability to retrieve, communicate or otherwise present information in various modes
• Organization and initiative
• Communication and interpersonal skills
• Teamwork
• Adaptability
• Customer service
• Ability to work independently

Licensure And Certification

• Current BLS provider card

Education

• Minimum High School graduate or GED equivalent

Experience

• Minimum 1-2 years of medical office or health information records experience
• Experience in Birth Registration completion preferred