Patient Services & Registration Specialist

University of Kentucky; Lexington (KY); On-site; USD 22,000 - 34,000; Full time

Job summary

The University of Kentucky in Lexington, KY is seeking a Patient Relations Assistant for the Medicine Specialties Clinic. Primary duties include greeting patients, registration, insurance verification, cash handling, and preparing medical records.

You will schedule appointments, obtain new patient records, communicate with patients by phone and in person, and support clinic initiatives to improve attendance and accuracy of attendance records.

Qualifications

• Requires strong customer service skills in a healthcare setting.
• Experience handling money, insurance verification, and scheduling is preferred.
• Ability to maintain patient confidentiality and work across multiple systems.

Responsibilities

• Greet patients and assist with registration.
• Verify insurance and handle cash transactions.
• Prepare medical records and schedule appointments.
• Obtain and file new patient records as needed.
• Communicate information with patients by phone and in person.
• Support clinic initiatives to improve attendance and records accuracy.

Skills

Customer service

Healthcare experience

Administrative skills

Education

High School Diploma

Job description

The University of Kentucky in Lexington, KY is seeking a Patient Relations Assistant for the Medicine Specialties Clinic. Primary duties include greeting patients, registration, insurance verification, cash handling, and preparing medical records.

You will schedule appointments, obtain new patient records, communicate with patients by phone and in person, and support clinic initiatives to improve attendance and accuracy of attendance records.