Front Desk Patient Relations Specialist

U K Healthcare Ltd; Lexington (KY); On-site; USD 22,000 - 34,000; Full time

Job summary

Join UK HealthCare – Newtown Pike as a Patient Relations Assistant, providing front desk registration in the outpatient clinic setting during a new 11,000-square-foot facility opening in early 2027 at 330 Newtown Pike, Lexington.

Primary duties include greeting patients, verifying insurance, cash handling, preparing medical records, scheduling appointments, and communicating information by phone and in person to support efficient patient care.

Qualifications

• Extensive customer service experience and ability to stay calm in stressful situations.
• Strong communication skills, both verbal and written.
• Attention to detail and respect for confidentiality.
• Data-entry skills and ability to work across multiple systems.

Responsibilities

• Greet patients and perform front desk registration in the outpatient clinic.
• Verify insurance information and handle cash transactions.
• Prepare medical records and schedule appointments.
• Procure and organize new patient records; communicate information by phone and in person.

Skills

Customer service

Communication

Data entry

Confidentiality

Multitasking

Education

High school diploma

Job description

Join UK HealthCare – Newtown Pike as a Patient Relations Assistant, providing front desk registration in the outpatient clinic setting during a new 11,000-square-foot facility opening in early 2027 at 330 Newtown Pike, Lexington.

Primary duties include greeting patients, verifying insurance, cash handling, preparing medical records, scheduling appointments, and communicating information by phone and in person to support efficient patient care.