Patient Access & Registration Specialist

UK King's Daughters; Kentucky; On-site; USD 17,000 - 22,000; Full time

Job summary

University of Kentucky in Russell, Kentucky, is hiring a Patient Registration Assistant for on-site duties at the Behavioral Medicine department. The role focuses on collecting and entering patient demographic and insurance information, greeting patients, scheduling appointments, and coordinating admissions with physicians and staff.

Responsibilities include handling co-pays, processing referrals, maintaining confidentiality, and supporting office operations with clerical tasks.

Qualifications

• High school diploma or equivalent experience required.
• 0-2 years of experience in a healthcare/clinical setting or related area. An equivalent combination of education and experience may be considered.
• All experience must be paid and in the same related field.
• Part-time and PRN experience will be prorated based on hours worked per week.
• Volunteer work and internships for academic credit are not counted.

Responsibilities

• Register patients and ensure accurate demographic and insurance data entry for medical records and billing.
• Verify health insurance and complete pre-certification when needed.
• Collect co-pays, deductibles, and out-of-pocket payments; manage daily cash and deposits.
• Answer phones and schedule appointments; process referrals and documentation promptly.
• Maintain confidentiality of patient and medical records; handle correspondence and documentation.

Skills

Customer service

Data entry

Scheduling appointments

Phone handling

Clerical tasks

Education

High school diploma or equivalent

Job description

University of Kentucky in Russell, Kentucky, is hiring a Patient Registration Assistant for on-site duties at the Behavioral Medicine department. The role focuses on collecting and entering patient demographic and insurance information, greeting patients, scheduling appointments, and coordinating admissions with physicians and staff.

Responsibilities include handling co-pays, processing referrals, maintaining confidentiality, and supporting office operations with clerical tasks.