Patient Services & Registration Specialist

NorthShore University HealthSystem; Evanston (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Career growth opportunities

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program

Health Savings Account options

Retirement options with company match

Paid time off and holidays

Community involvement opportunities

Job summary

Endeavor Health in Evanston, IL, is hiring a Patient Support Assistant to join a busy registration and administrative team. This full-time role handles patient intake, insurance verification, and front-desk inquiries while supporting EM physician practices across multiple locations.

The position emphasizes accuracy in demographics, billing, and communication with physicians, staff, and patients. Typical hours are Monday–Friday, with a focus on reliable, courteous service.

Qualifications

• One year of work experience required, previous experience working in a medical office is preferred.
• On the job training is provided for those who do not have previous training or experience.

Responsibilities

• Answering Phones and directing inquiries to appropriate areas.
• Register patients by reviewing demographics and insurance information for charges.
• Review self-pay designations and ensure correct insurance coverage for billing.
• Provide administrative support for the EM physician practice and office operations.
• Collaborate with the ED team and residents on department projects and compliance.

Skills

Administrative support

Phone etiquette

Data entry

Education

High school diploma or equivalent

Job description

Endeavor Health in Evanston, IL, is hiring a Patient Support Assistant to join a busy registration and administrative team. This full-time role handles patient intake, insurance verification, and front-desk inquiries while supporting EM physician practices across multiple locations.

The position emphasizes accuracy in demographics, billing, and communication with physicians, staff, and patients. Typical hours are Monday–Friday, with a focus on reliable, courteous service.