Patient Services Receptionist – Medical Center

Nebraska Medicine; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Medicine is seeking a friendly receptionist to support the assigned department and greet patients and visitors. You will provide clerical and general office support, answer calls on a multi-line system, and assist with patient flow and scheduling as needed.

The role requires a high school diploma or equivalent, strong computer skills, and the ability to communicate clearly in person and in writing.

Qualifications

• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and elevate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.

Responsibilities

• Serve as receptionist for assigned department(s) for internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, such as patients and their families, as primary responsibility.
• Support department or office as secondary responsibility.

Skills

Computer skills

Multiline phone system

Verbal and written communication

Customer service

Multitasking

Education

High school diploma or equivalent

Job description

Nebraska Medicine is seeking a friendly receptionist to support the assigned department and greet patients and visitors. You will provide clerical and general office support, answer calls on a multi-line system, and assist with patient flow and scheduling as needed.

The role requires a high school diploma or equivalent, strong computer skills, and the ability to communicate clearly in person and in writing.