Patient Services Pro — Registration & Financial Support

Providence-Swedish-; Seattle (WA); On-site; USD 41,000 - 57,000; Part time

Job summary

Providence Swedish is seeking a patient registration specialist to coordinate the flow of patients in the Swedish Medical Center and ED, delivering front-line service, registering patients and collecting demographics and payments.

Preferred qualifications include an Associate's Degree and at least two years in a medical setting with inpatient or outpatient admitting; experience in patient registration, financial counseling, insurance terminology, and navigating billing questions.

Qualifications

• Associate's Degree or higher preferred.
• 2 years' experience in a medical setting with inpatient or outpatient admitting.
• Patient Registration or financial counseling or insurance and medical terminology experience.

Responsibilities

• Coordinate information and support for patient flow in the Swedish Medical Center and Emergency Department environment.
• Provide front line customer service including reception and Registration.
• Interview patients and families to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits.
• Assist patients with financial aid processes and insurance questions/concerns.
• Serve as the POS team expert to facilitate all aspects of registration functions for patients during their hospitalization.
• Coordinate coverage issues with Physician Offices and POS team members, ensuring timely and accurate patient information flow.
• Participate in quality improvement activities and flexible for occasional unscheduled shifts.

Skills

Patient Registration

Financial counseling

Insurance terminology

Education

Associate's Degree

Job description

Providence Swedish is seeking a patient registration specialist to coordinate the flow of patients in the Swedish Medical Center and ED, delivering front-line service, registering patients and collecting demographics and payments.

Preferred qualifications include an Associate's Degree and at least two years in a medical setting with inpatient or outpatient admitting; experience in patient registration, financial counseling, insurance terminology, and navigating billing questions.