Patient Services Manager - Food Service

Aramark Corporation; Carmel (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare services is seeking a Patient Services Manager to oversee food service operations at a prominent hospital. This role involves developing and executing dining solutions that cater to patient needs while ensuring compliance with nutritional standards. You will lead a team, manage patient satisfaction, and ensure quality assurance in food service delivery. If you are passionate about providing excellent patient care through effective food service management, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a food service supervisor or management role.
• Healthcare patient services management experience preferred.

Responsibilities

• Manage patient food service activities, ensuring compliance with established standards.
• Lead patient service staff to ensure meals are properly prepared and delivered.

Skills

Food Service Management

Interpersonal Skills

Customer Service

Organizational Skills

Microsoft Office

Nutrition Education

Education

Bachelor's Degree

Equivalent Experience

Tools

Microsoft Office

Job description

Job Description

Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at IU Health North Hospital, located in Carmel, IN. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government-mandated nutritional standards in the healthcare industry to develop healthy menu implementation plans. The role involves managing patient feeding, quality assurance, and driving patient satisfaction scores.

Job Responsibilities

• Manage patient food service activities, ensuring compliance with established standards.
• Lead patient service staff to ensure meals are properly prepared and delivered to patients.
• Conduct rounds on patients/departments.
• Oversee the diet office and the service ambassador program.
• Record safety and sanitation compliance.
• Supervise tray line operation and/or the room service program.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• At least 1-2 years of experience in a food service supervisor or management role.
• Bachelor's degree or equivalent experience.
• Healthcare patient services management experience preferred.
• Experience managing, motivating, and engaging a large workforce.
• Proficiency with Microsoft Office programs required.
• Excellent interpersonal, customer service, and organizational skills required.
• Nutrition education and/or background preferred.
• SERV Safe Certification is a plus.
• Ability to work a varied schedule including opening, closing, mid-shift, and rotating weekends and holidays.

#FS-300

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

The people of Aramark serve millions of guests daily through food and facilities services in 15 countries. We aim to develop talents, fuel passions, and empower professional growth. Learn more at our careers page or connect with us on Facebook, Instagram, and Twitter.