Patient Services Manager - Food Service

Aramark; Carmel (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in healthcare services is looking for a Patient Services Manager to join their team at a renowned hospital. This role involves leading patient food service operations, ensuring compliance with nutritional standards, and enhancing patient satisfaction through innovative dining solutions. The ideal candidate will have a strong background in food service management, excellent interpersonal skills, and a passion for improving patient experiences. Join a dynamic environment where your contributions can make a significant impact on patient care and satisfaction.

Qualifications

• 1-2 years in food service management or supervisory role.
• Healthcare patient services management experience preferred.

Responsibilities

• Manage patient food service activities and staff.
• Oversee diet office and service ambassador program.

Skills

Food Service Management

Customer Service

Interpersonal Skills

Microsoft Office

Nutrition Education

Education

Bachelor's Degree

Equivalent Experience

Tools

Microsoft Office

Job description

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Requisition #: 576887

Location:

CARMEL, IN, US, 46032

Description:

Job Description

Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at IU Health North Hospital, located in Carmel, IN. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores.

Job Responsibilities

• Manages patient food service activities, complying with established standards
• Leads patient service staff to ensure meals are properly prepared and delivered to patients
• Conducts rounds on patients/departments
• Oversees the diet office and the service ambassador program
• Record safety and sanitation compliance
• Supervises tray line operation and/or the room service program

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1-2 year experience in a food service supervisor or management role.
• Bachelor's degree or equivalent experience
• Healthcare patient services management experience preferred.
• Experience managing, motivating and engaging a large workforce.
• Proficiency with Microsoft Office programs required.
• Excellent interpersonal, customer services and organizational skills required.
• Nutrition education and/or background preferred.
• SERV Safe Certification is a plus.
• Must be able to work a varied schedule (opening, closing and mid shift + rotating weekends and holidays).

#FS-300

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .