Patient Services Manager 2

Sodexo Group; Milford (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Sodexo is seeking a Patient Services Manager 2 at Bridgeport Hospital’s Milford Campus. This role involves overseeing daily patient meal services, ensuring regulatory compliance, and leading a team of 15 employees. Ideal candidates will possess leadership skills, a commitment to quality, and experience in healthcare food service.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Minimum 2 years of food management experience with focus on patient services.
• Strong knowledge of food safety and sanitation guidelines.

Responsibilities

• Manage daily patient meal operations and frontline staff.
• Conduct patient rounding to drive satisfaction.
• Ensure regulatory compliance and food safety.

Skills

Leadership

Communication

Food Safety

Customer Service

Creativity

Education

Associate's Degree

Job description

Role Overview

Grow your career and make a difference every day with Sodexo!

Sodexo is seeking a Patient Services Manager 2 at Bridgeport Hospital’s Milford Campus, a 120-bed community hospital in Milford, CT. This role oversees daily patient meal service operations, leading a team of 15 non-union employees. The site utilizes bedside ordering and recently launched a 24-hour cashless micro-market with grab-and-go and made-to-order options.

The ideal candidate will have prior experience in healthcare food service, patient rounding, and direct interaction with patients. This hands-on role requires flexibility and a customer-focused mindset, as it involves supporting both patient dining and a small amount of retail operations. Typical Schedule: 8:00 AM – 5:00 PM, with weekend/holiday rotation as needed (must be flexible).

Join Sodexo and help us provide exceptional service where it matters most—at the bedside.

What You'll Do

• Manage daily patient meal operations and frontline staff;

• Conduct patient rounding to drive satisfaction;

• Ensure regulatory compliance and food safety;

• Assist with retail operations as needed;

• Collaborate with nursing and clinical staff

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• At least 2 yearslead food management experience with a focus on patient services and satisfaction;
• The ability to be creative and innovative;
• A strong working knowledge of food safety and sanitation guidelines;
• A commitment to quality and customer service;
• Excellent leadership and communication skills;
• Provide direction, guidance, and supervision of patient hospitality to employees at patient care units;
• Serve as senior and primary representative of patient care activities

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degreeor equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.